Health Information Exchange

Our mission is your mission. See your patient’s complete medical record from all of their providers in seconds. With the health information exchange, you’re instantly connected to other providers across New York State—without faxing, without waiting—which leads to better coordinated care.

Improved Clinician


Quality of Care


Patient Experience


Lower Cost
of Care

Physicians are Reaping the Benefits of the HIE. Hear why they think you should be using it, too.

Participating Organizations
The Health Information Exchange is the secure flow of patient data among healthcare providers. With a patient’s consent, their care team can easily access their electronic medical records including histories, labs, images, reports, diagnostic tests, visit notes, and other vital information necessary to provide the highest quality care. This level of interoperability is crucial for optimal care coordination, and with HealtheConnections’ services, secure exchange of information is smoother than ever before.
Clinical Summary Documents Received Per Month
Image Studies Received Per Month
Care Alerts Delivered Per Month
Results Delivered Per Month
Secure Messages Exchanged

A True Partnership

Together, we have the opportunity to transform healthcare. By choosing HealtheConnections as your partner in success, we’ll show you how to make the most of these free resources, maximize your returns on incentives, and meet quality performance measures. We’re a not-for-profit entity, and we truly believe that you have a right to free services that will help you meet our shared vision of improved healthcare for all. Our job is to make sure you have the tools you need and the knowledge to use them.

Thousands of providers are benefitting from the HIE—we think it’s time that you do, too

Select the practice type that best describes your field.

A Partner

“Healthcare is in a constant state of flux, relying on new statistics and data to develop innovative solutions that will contribute to a healthier community and improved lives. HealtheConnections brings a data-driven philosophy to healthcare improvement.”

Dr. Indu Gupta, M.D., M.P.H.
Internal Medicine Physician & Commissioner of Health

A Time Saver

“There is no more time wasted while waiting around for images to be sent to our office on discs…. it must save me three hours per day. This has made such a tremendous positive impact on the quality of care we provide to our patients.”

Craig Pole
MRI Supervisor & Safety Officer

A Life Saver

"Crouse is a major stroke center… time is very critical in the management of these patients. HealtheConnections helps us make quick decisions... and in many cases, helps us save lives."

Dr. David Seeley, MD
Emergency Department
HealtheConnections is a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY). In collaboration with the 6 other entities in their designated regions, we are committed to supporting patient-centric, value-based care, and developing tools and resources that enable better outcomes, efficiency, and affordability.