accessibility statement

HealtheConnections is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

HealtheConnections does not discriminate on the basis of religion, age, race, color, national origin, gender, marital or parental status, or disability. In order to further our commitment to nondiscrimination, we are working to ensure our site conforms to WCAG 2.1 level AA. Such guidelines detail best practices for ensuring assistive technology users can access the site. The guidelines also make the site more user-friendly for all people.


We welcome your feedback on the accessibility of HealtheConnections. If you encounter accessibility issues on HealtheConnections, please contact us and direct your inquiry to the Compliance Officer:

  • Call (315) 671-2241 and request to speak with the Compliance Officer. If you would like to speak to the Compliance Officer in person in our Syracuse office, please call to schedule an appointment.
  • E-mail and include "Compliance Officer" in your subject line so we can direct the inquiry appropriately.
  • Mail your comments to HealtheConnections, Attn: Compliance Officer, 443 N. Franklin Street, Suite 001, Syracuse, NY 13204

Our goal is to respond to all feedback within 3 Business Days.

*If you are using Firefox on a Mac device, you will need to edit your computer's system preferences in order to allow tabbed navigation. Open system preferences, go to keyboard preferences, update your selection to "all controls"


This statement was last reviewed on 12/21/2023