trainings, forms, &
documents

Access all the documents, forms and training resources you need as an HIE participant.

HealtheConnections team members are available any time to help you access and use services. Email us at support@healtheconnections.org or call 315-671-2241 x5.

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rhio administrators & audit report recipients

If you are the designated RHIO Administrator or Audit Report Recipient for your organization, all documents related to your role can be found below.

 

RHIO administrators

RHIO Administrator Training Guide

RHIO Administrator Reports Guide

Informed Consent Scripts

Printable Consent Instruction Card

Patient Merge Form

Authorized User Form

New User Authorization Process FAQ Sheet

EHR Connectivity Integration Specification

Break the Glass FAQs

Managing Consent Training

HIE Usage Dashboard Training

Authorized User Change Form

Added Functionality Form

audit report recipients

Audit Report Recipient Training

Audit Report Recipient Roles & Responsibilities Reference Sheet

Participant Responsibilities for Cybersecurity Incidents Reference Sheet

myResults Delegation Form

new users

Follow the required steps below to be set up as a new HIE user. If you need additional help, or have any questions, our knowledgeable support team can help; 315-671-2241 x5, support@healtheconnections.org.

 

  1. Request an account through this online Authorized User Form. Your RHIO Administrator will approve it, and then our team will set it up.
  2. Attend a live training session or find out more about additional services. You can do this in a few ways:

more references

Managing Consent Training

HealtheConnections Tip Sheet

Patient Lookup User Guide

Verbal Consent Policy

What is the HealtheConnections HIE?

MFA FAQs for Users

additional resources

myAlerts

myAlerts Training Guide

myAlerts User Guide

myAlerts User Form

myAlerts Configuration Form

myAlerts Delegation Form

myAlerts Subscription Form

myData

myData Enrollment Form

myData Patient Attribution Specifications

myData User Guide

direct mail

Direct Mail User Form

Direct Mail User Guide

other forms

BTG Access Form

Provider Update Form

Org Provider List

new participating organization

If you are a new healthcare or public health organization interested in participating with HealtheConnections, please fill out these forms and submit to support@healtheconnections.org.

  1. Participant Agreement
  2. Business Associate Agreement
  3. Interest and Profile

Terms, conditions, disclosures, and additional important legal information can be found here for your records:

join a webinar

Whether you’re a new user, a healthcare professional looking to learn more about health information exchange, or a potential participant, there’s a webinar option for you. Sign up for a webinar to connect with one of our team members and learn more about how we can help.

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