We Are Your Regional Health Improvement Organization

Our mission is your mission. We’re a not-for-profit organization, offering services that allow healthcare professionals to access critical information that helps them provide better care. We develop technologies to help providers increase efficiency and reduce cost. We actively support public health initiatives. We create partnerships. We analyze and organize data. We facilitate collaboration, train, and advise.
Through trusted collaboration and valued services, HealtheConnections enables improvement in health and healthcare delivery that results in healthier people, better care, and efficient cost.

Deliver High-Quality, Efficient Care

Health Information Exchange

Securely access your patients’ medical records, for free, from all of their providers in seconds. With HealtheConnections’ health information exchange (HIE), you’re instantly connected to information from 3,700 provider locations without faxing, without waiting.

Improved Clinician Experience

Improved Quality of Care

Improved Patient Experience

Lower Cost of Care

Quality Performance and Actionable Insights


Value-Based Solutions

Understand quality performance requirements and successfully navigate value-based payment systems with services from HealtheConnections.

Healthier People, Healthier Communities

Population Health Improvement

Our team is committed to improving the health of our communities. Let us help you use data to guide your decisions, promote health improvement strategies known to work, and communicate and collaborate with partners.
An online resource for health-related data, activities, priorities, policies, and best practices for Central New York.

Visit Our Interactive Website

Patient-Centered Care

Learn how HealtheConnections leads to better information for providers, and how it supports better care for patients.

Training & Advising

Incentive programs, trainings, analytics consultations – we’re here to help.

Information Security

Security is a top priority, and ours meets the highest standard of certification available in the industry, protecting your privacy as well as any bank would protect your money.

Data Quality

Dedicated specialists maintain high quality records and ensure that data is constantly flowing, so it’s there when you need it.
newspaper icon

What's New?

2018 Year In Review

Setting out to write this community letter for 2018, I reflected that this year was different. The message needed to be different. The typical annual report CEO message highlights progress, growth and the litany of value-providing services to those we serve, followed by a forecast of the year to come. As I look back on…

HealtheConnections, HealthlinkNY Advance Strategic Partnership to Merger

“Our mission is clear, and together we’re setting a new standard for regional health improvement” – Rob Hack, President and CEO Syracuse/Binghamton/Hopewell Junction, N.Y. – (January 31, 2019) – Rob Hack, president and CEO of HealtheConnections, and Staci Romeo, executive director of HealthlinkNY, announced their companies will merge together into HealtheConnections, forming a health improvement…

Introducing the HIE Usage Dashboard

HealtheConnections’ participants have asked for an easier way to see health information exchange (HIE) usage within their organization. We’ve responded by rolling out the HIE Usage Dashboard. The concept of the dashboard is quite simple and designed to be an intuitive tool for any user with the Patient Lookup and Audit Report services to view…