about us

HealtheConnections’ health information exchange covers 26 counties in New York State, and surrounding states, supporting more than 11,000 physicians and the millions of patients they serve.

The name “HealtheConnections” represents our dedication to connect and engage healthcare providers, insurers, businesses, and consumers to implement services and initiatives that support New York State’s health information exchange and population health improvement agendas.

our mission

Through trusted collaboration with participants, stakeholders, and partners, we develop and deliver valued services, enabling improvements in health and healthcare delivery, resulting in healthier people, better care, and cost efficiencies.

who we serve

healthcare providers

From medical treatment centers and case management to counseling services and specialty practices, these organizations play a critical role throughout a patient’s lifetime. Having access to the patient’s medical history enables better care.


Our goal is to connect the healthcare community so that patients like you are not tasked with transporting medical information, saving you from repeated tests, and allowing your provider to collaborate with other providers in real-time as necessary.


Our population health improvement objectives help people use data to address significant community health concerns. We engage and interact with healthcare and patient communities through various events, volunteer activities, and other charitable efforts.

partnerships & certifications


HealtheConnections has satisfied HITRUST CSF v9.5 Certification criteria for the myConnections provider portal, NextGen/Mirth health information exchange (HIE), and supporting infrastructure, with the regulatory requirements to support Centers for Medicare and Medicaid Services (CMS) Minimum Acceptable Risk Standards for Exchanges (MARS-E).


HealtheConnections is part of Civitas Networks for Health, a national collaborative comprised of member organizations using health information exchange, health data, and multi-stakeholder, cross-sector approaches to improving health.

SHIN-NY logo
NCQA Validation Token

HealtheConnections is a Qualified Entity of the State Health Information Network of New York (SHIN-NY), proudly working with our colleagues at the NYS Department of Health, New York eHealth Collaborative (NYeC), and Regional Health Information Organizations (RHIOs) throughout the State to advance health information technology and public health agendas.

HealtheConnections is pleased to receive certification from NCQA’s Data Aggregator Validation program for the second year. This certification significantly builds upon the work we did in 2020 when HealtheConnections and three other health information exchange organizations partnered with NCQA as part of the pilot and early adopter program.