system status dashboard

Systems are monitored 24/7 and any disruptions are immediately investigated.

Last status change on May 22, 2025 at 4:20 pm.

HEC ServicesStatusAdditional Details
Patient Lookup1
Alerting1
Unsolicited Alerts1
Results Delivery/Document Delivery1
Image Viewing/Transfer2There are current connectivity issues with Guthrie , Montefiore, and River Hospital. We are working with the appropriate vendors to address this issue.
Direct Mail/Secure Mail1
Document Query/Retrieve1
myConnections1
Inbound Data Consumption2Users may experience service interruptions for data coming from the following sources: Rochester Regional Health, Lifetime Care Home Health Care & Hospice.
Interface Engine Connectivity1
myData1
myPopHealth1
Statewide Patient Record Lookup1
HIE Usage Dashboard1
System Administration1