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Training, Forms & Documents

HealtheConnections offers regular training webinars, informative training guides, and easily accessible forms and documents for your convenience as an HIE participants.

If you are a patient looking for information, please contact us at info@healtheconnections.org.

Upcoming Webinars

Tuesdays from 3:30 PM - 4:30 PM

Click here at 3:30pm to automatically join the webinar! No pre-registration or reservations required.

Fridays from 12:30 PM - 1:30 PM

Click here at 12:30pm to automatically join the webinar! No pre-registration or reservations required.

This webinar is for participants to learn how to use the myConnections portal and ask questions with our seasoned account managers. Once this training is completed, you will be able to submit your user form and receive your login information within 1-3 business days.

Important Notice: Some users are having issues hearing the webinars when using Internet Explorer. Please use Google Chrome if you are experiencing this same issue.

Friday from 10:00 AM - 10:45 AM

Click here at 10:00am to automatically join the webinar! No pre-registration or reservations required.

This webinar is a training for participants to learn how the myData application can work in their organization.

Important Notice: Some users are having issues hearing the webinars when using Internet Explorer. Please use Google Chrome if you are experiencing this same issue.

New User

We're excited to have you join us! If you are a new user, please:

  1. Fill out the Authorized Form
  2. Authorized User Form

  3. Complete an authorized user training session with one of our Account Managers or through our webinar.
    Authorized User Policy and Procedure Training
    Authorized User Guide
  4. Ensure you fully understand how to manage patient consent and communicate effectively with your patients.
    Managing Consent Training

If you are a Public Health user, please use the forms and training guide below:

Our Support team is on-call to help you use our system successfully. We are committed to timely service, outlined in our service level agreement here. To contact Support, call 315-671-2241 x5 or email support@healtheconnections.org.

Direct Mail

To access and/or learn more about the Direct Mail service, use the form and guide below.

myAlerts

To access and/or learn more about the myAlerts service, use the forms and guide below.

myData

To enroll in the myData application or to complete your patient attribution list, use the forms below.

Imaging

To learn about our Image Exchange platform or sign up for Transfer-to-PACS, use the forms below. If you are interested in using our free Image Exchange service, please contact us at support@healtheconnections.org.

RHIO Administrator & Audit Report Recipient

If you are a RHIO Administrator or Audit Report Recipient, all forms, training slides, and additional documents specific to your role can be found below.

New Participating Organization

We're excited to have you join us! If you are a new healthcare or public health organization interested in participating with HealtheConnections, please fill out these forms and submit to support@healtheconnections.org:

Terms, conditions, disclosures, and additional important legal information can be found here for your records: