HealtheConnections has developed a Substance Use Disorder protocol, commonly referred to as 42CFR or Part 2, for receiving and disclosing data through the health information exchange (HIE). With this new capability, authorized medical professionals are able to immediately view a patient’s information that may previously have been difficult to obtain, giving the provider a more complete picture of the patient’s needs and, ultimately, leading to better quality of care. This protocol is an initial implementation in New York State and HealtheConnections is proud to be one of the few HIEs in the country spearheading innovation in this sector.
In February of this year, a ruling at the federal level by the Substance Abuse and Mental Health Services Administration (SAMHSA) prompted HealtheConnections to delve further into a problem that they have been attempting to address for the last five years – the regulation and implementation of protected health information regarding drug and alcohol abuse. Now, through collaborative guidance from SAMHSA, the New York State Office of Alcoholism and Substance Abuse Services (OASAS), and New York State Office of Mental Health, HealtheConnections is able to offer a solution to its participants.
Part 2 data requires special provisions due to the sensitivity of its content. HealtheConnections is implementing the following provisions to ensure compliance with federal and state regulations:
HealtheConnections has developed a policy and the technical capability to meet regulations and allow authorized users to access Part 2 data when caring for a patient. This important information, available through the HIE, can give the practitioner a more comprehensive assessment of what the patient’s medical needs are.
Rob Hack, President and CEO of HealtheConnections, says he hopes that other HIEs will follow closely behind. “Our purpose is to provide the most holistic view of a patient to our healthcare professionals, and give them tools to assist in their decision-making process to provide care,” he says. “This is one more way we are able to do that.”
The capability will be made available to HealtheConnections’ users by October.
For further information, contact Karen Romano, Director of Operations at 315.671.2241 x250 or email@example.com.
At HealtheConnections, we strive to offer healthcare providers with the connections they need to provide better patient care. By giving clinicians the tools they need in order to have easy access to their patient’s information, HealtheConnections helps bridge the gap between the patient, the healthcare organization, and the entire community.
One organization that fully utilizes the many opportunities HealtheConnections provides is Sullivan County Public Health. We spoke with Epidemiologist Haley Motola, MS to learn more about how Sullivan County Public Health benefits from our services.
Motola explained that the Health Department is comprised of a Certified Home Health Agency, an Epidemiology Department, the Early Intervention Program, Healthy Families of Sullivan, and Public Health Education and that they offer Public Health Nursing-visiting nursing, occupational therapy, physical therapy, childhood immunization clinics, adult immunization clinics, disease education and prevention promotion, rabies reporting, childhood lead poisoning prevention, and many other public services.
“The staff working within all of the Sullivan County Department of Public Health Programs help those who would otherwise have difficulty accessing care and are vital to our community health,” Motola said, adding that the overall goal of her department specifically is to prevent the spread of infectious agents and environmental concerns that harm human health and wellness.
How does HealtheConnections come into play within Motola’s department? “I use HealtheConnections every day to complete infectious disease investigations. I am able to access information such as illness onset, pre-existing conditions, notification of the patient of the diagnosis, symptoms, medication prescribed and provider contact information and more,” she said. She also indicated that HealtheConnections helps her organization locate information that can be difficult to obtain, such as insurance coverage and next-of-kin.
She also said that often, the patients they work with have provided a more thorough view of their disease progression to their provider or their local emergency department. They may not be able to recall all the pertinent details when Motola’s department investigates, which can negatively impact the investigation. “HealtheConnections has reduced the impact that recall bias has on important investigations by providing information from the patient at the time of the illness, instead of relying solely on recollection,” said Motola.
Time is frequently of the essence when it comes to disease investigation, and Motola is pleased that the services offered by HealtheConnections have cut down on that time. “I used to spend a great deal of time trying to find out information from providers on the phone. With HealtheConnections, I am able to spend more time talking to the patient during the investigation, with more lab information and diagnostic transcriptions. Having faster and more timely information has been the absolute most beneficial aspect of HealtheConnections within our department.”
How Sun River Health Uses HealtheConnections
HealtheConnections recently had the opportunity to work with Sun River Health, a Federally Qualified Health Center and one of the nation’s largest community health providers. Sun River Health was awarded a grant centered on creating a dashboard that would, of many things, help lower readmission rates and schedule follow-ups after an ED visit. One of the goals was to implement an alerting system in which secure files would be sent as an alert to their dashboard. HealtheConnections was able to assist by quickly setting up its daily digest alerting function through Sun River Health’s dashboard.
This is just one example of how organizations like yours can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is FREE.
If you are interested in learning more about HealtheConnections Alerts, or any other services we offer, email us at firstname.lastname@example.org
For a busy care manager, coordinating medical treatments, including administering assessments, developing care plans, and monitoring medication compliance to advocate for a patient’s health is no easy task.
Care managers serve as the main point of contact between the patient and practice and need to get in touch with various people to coordinate a patient’s care. But getting the right person on the phone or through email can be a challenge.
With HealtheConnections, care managers can view a patient’s medical summary, including provider notes, discharge information, medications, allergies, and more, all in one place.
No faxing. No calling. No waiting.
Care Managers leverage HealtheConnections’ services to:
“HealtheConnections is a huge part of follow-up. If there is a patient who is not in our hospital system, we can log into the myConnections portal, see why the patient was there, view provider notes, and receive discharge information all in one place. That way, we know what steps to take upon their discharge and assist the patient with any needed follow-up.”
-Care Manager Coordinator, St. Joseph’s Health
This is just one example of how your staff can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is at no cost.
If you are interested in learning more about HealtheConnections and the services we offer, email us at email@example.com