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New Participation Documents


Participation Agreement Executive Summary

Participation Agreement

Business Associate Agreement

Terms & Conditions to HIE Participation


New Requirements for Participating Organizations of the SHIN-NY

As HealtheConnections becomes a Qualified Entity of the State Health Information Network of New York (SHIN-NY), changes will be made to existing policies and requirements for HealtheConnections' participating organizations.

Click here for the new requirements


Connecting you to better care.

In December of 2012, The Health Advancement Collaborative of Central New York (HAC-CNY) and the Central New York Health Systems Agency (CNYHSA) entered into an affiliation agreement, with joint Board of Directors’ governance, to form an organization that would deliver healthcare improvement support services and regional health information organization (RHIO) services to the Central New York region.

The combined entity would be known as HealtheConnections (pronounced “healthy connections”).  The name HealtheConnections represents our commitment to connect Central New York healthcare providers and residents for improved access, quality and cost of care. It builds off the awareness of HealtheConnections RHIO, created by HAC-CNY in 2010. 

HealtheConnections RHIO* (a regional health information organization)  oversees the governance and operations of the health information exchange (HIE) for the eleven counties of Central New York.  HealtheConnections facilitates and enables the aggregation, viewing and exchange of patient clinical health information among participating organizations. We also promote the adoption and meaningful use of electronic health records for the purpose of improving patient experience of care. Working with our 355 participating organizations, representing over 9,000 health care providers and staff, our goal is to deliver valued services that support improvement of the care and health of our regional community populations, while contributing to operational and cost efficiencies.

HealtheConnections Health Planning, working with community and provider organizations, businesses, and local and state governments addresses and promotes community health improvement, access to affordable health care, information sharing, education and advocacy.

On June 25th, 2014, The Board of Directors of HealtheConnections consolidated the operations of HealtheConnections RHIO and HealtheConnections Health Planning into a single organization; with the goal to develop a streamlined, optimally designed, high performance organization to support Central New York healthcare.

The new organization will be known simply as HealtheConnections, covering Cayuga, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence and Tompkins counties. To learn more about us, click here.

Rob Hack, Executive Director, HealtheConnections RHIO, will assume leadership of the new organization.


HealtheConnections Careers

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