Who We Are

Through trusted collaboration with participants, stakeholders, and partners, we develop and deliver valued services, enabling improvements in health and healthcare delivery, resulting in healthier people, better care, and cost efficiencies. This is our mission, and it guides our work every day.

We are a not-for-profit entity, providing services in:

  • Health Information Exchange (HIE)*
  • Population Health Improvement
  • Value-Based Services

The name “HealtheConnections” represents our commitment to connect and engage healthcare providers, insurers, businesses, and consumers to implement services and initiatives that support New York State’s health information exchange and population health improvement agendas.

We take a business-oriented approach to our not-for-profit work; emphasizing value, efficiency, results, and sustainability. These values are integral to our work and provide a solid foundation for success.

  • Integrity
  • Trust
  • Excellence
  • Teamwork
  • Collaboration
  • Respect
  • Commitment
  • Accountability
  • Responsibility
  • Diversity

HealtheConnections has satisfied HITRUST CSF v9.1 Certification criteria for the myConnections provider portal, NextGen/Mirth health information exchange (HIE), and supporting infrastructure, with the regulatory requirements to support Centers for Medicare and Medicaid Services (CMS) Minimum Acceptable Risk Standards for Exchanges (MARS-E).


HealtheConnections is a founding member of SHIEC, the Strategic Health Information Exchange Collaborative.

*HealtheConnections is a Qualified Entity of the State Health Information Network of New York (SHIN-NY)