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ALBANY, NY—The New York eHealth Collaborative (NYeC) today announced the expansion of patient care alerts across the state’s eight regional health information exchanges through the Statewide Health Information Network for New York (SHIN-NY). The statewide expansion of this service further enhances the SHIN-NY’s patient care coordination capabilities and creates an integral resource in improving health and care delivery, including reducing hospital readmissions, throughout the state.
The SHIN-NY connects New York’s eight regional networks, or Qualified Entities, that allow participating healthcare professionals, with patient consent, to quickly access and securely exchange electronic health information statewide.
Alerts allow participating SHIN-NY providers and care team members who have treating relationships to receive real-time updates about their patients. For example, a subscribing provider can receive an Admittance, Discharge, Transfer alert if their patient enters or is discharged from a hospital. This promotes timelier interventions and improved planning for a patient’s care at home or at another facility. Alerts are a core service offered free of charge to SHIN-NY participants.
Prior to the expansion of the service, healthcare professionals could only subscribe to and receive alerts from other participating healthcare professionals within their Qualified Entity’s region. Now, alerts will be more comprehensive, as the status of patients across regions will be available regardless of where in the state a patient receives care.
“By providing doctors access to their patients’ medical records across great distances, the SHINNY ensures continuity of care throughout New York State,” said New York State Health Commissioner Dr. Howard Zucker. “Under Governor Cuomo’s leadership, we are continuing to improve healthcare while reducing costs, making New York a healthier place for everyone.”
“Electronic patient alerts to healthcare providers when their patients are admitted to or discharged from a New York State hospital is an important addition to the state’s SHIN-NY capabilities, which will improve patient care,” said Senator Kemp Hannon, Chair of the Senate Standing Committee on Health.
“If I’m somewhere across the state and end up in a hospital emergency room, I’d want my family doctor back home to get an alert,” said Assembly Health Committee Chair Richard N. Gottfried. “In New York, we’re building a strong electronic health information network based on patient consent.”
“As the SHIN-NY continues to expand and advance, we’re able to better support and create opportunities for patient-centered, coordinated care,” said Valerie Grey, Executive Director of NYeC, the non-profit organization designated by the state to operate the SHIN-NY. “By alerting providers and care team members to critical moments in their patients’ healthcare, this statewide system and the eight QEs continue to develop an optimal, integrated network for healthcare delivery.”
“Alerting intelligence has proven incredibly valuable within and across our regions,” said Rob Hack, Chair of the Business Operations Committee of the SHIN-NY and CEO of HealtheConnections, the central New York regional health information exchange accredited as a Qualified Entity of the SHIN-NY. “Providers and care teams actively use the service for improved and responsive care by proactively integrating it into their workflow. Connecting the alerts statewide extends the value of the SHIN-NY across the regions of New York State.”
The eight Qualified Entities that are connected by and comprise the SHIN-NY include Bronx RHIO, HealtheConnections, HEALTHeLINK, Healthix, HealthlinkNY, Hixny, NYCIG, and Rochester RHIO. The SHIN-NY connects virtually all the state’s hospitals and more than 80,000 healthcare professionals, enabling collaboration and coordination of care that improves patient outcomes, reduces unnecessary and avoidable tests and procedures, and lowers costs. To learn more about the SHIN-NY, visit www.nyehealth.org/shin-ny.
About The New York eHealth Collaborative (NYeC)
NYeC is a non-profit organization working in partnership with the New York State Department of Health to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the state. nyehealth.org
How Sun River Health Uses HealtheConnections
HealtheConnections recently had the opportunity to work with Sun River Health, a Federally Qualified Health Center and one of the nation’s largest community health providers. Sun River Health was awarded a grant centered on creating a dashboard that would, of many things, help lower readmission rates and schedule follow-ups after an ED visit. One of the goals was to implement an alerting system in which secure files would be sent as an alert to their dashboard. HealtheConnections was able to assist by quickly setting up its daily digest alerting function through Sun River Health’s dashboard.
This is just one example of how organizations like yours can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is FREE.
If you are interested in learning more about HealtheConnections Alerts, or any other services we offer, email us at email@example.com
For a busy care manager, coordinating medical treatments, including administering assessments, developing care plans, and monitoring medication compliance to advocate for a patient’s health is no easy task.
Care managers serve as the main point of contact between the patient and practice and need to get in touch with various people to coordinate a patient’s care. But getting the right person on the phone or through email can be a challenge.
With HealtheConnections, care managers can view a patient’s medical summary, including provider notes, discharge information, medications, allergies, and more, all in one place.
No faxing. No calling. No waiting.
Care Managers leverage HealtheConnections’ services to:
“HealtheConnections is a huge part of follow-up. If there is a patient who is not in our hospital system, we can log into the myConnections portal, see why the patient was there, view provider notes, and receive discharge information all in one place. That way, we know what steps to take upon their discharge and assist the patient with any needed follow-up.”
-Care Manager Coordinator, St. Joseph’s Health
This is just one example of how your staff can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is at no cost.
If you are interested in learning more about HealtheConnections and the services we offer, email us at firstname.lastname@example.org