HealtheConnections and eHealth Technologies find success with innovative solutions
HealtheConnections, the regional Health Information Exchange (HIE) serving 11 counties of central and northern New York, and eHealth Technologies, the leading provider of image-enabled HIE solutions, have teamed up to develop resources for healthcare providers to share medical images more efficiently throughout the region since 2011. This partnership is empowering providers to view diagnostic-quality medical images when and where they are needed with a single click, anywhere, anytime.
They’ve recently worked to expand these capabilities with Transfer-to-PACS, one of the growing suite of services included in the eHealth Connect® Image Exchange platform from eHealth Technologies. This solution is unlike any other image platform currently available. Tightly integrated with HIE platforms, it automates one of the most cumbersome and costly burdens borne by patients and imaging service providers alike. Accessing and importing prior imaging studies from external providers is vital in the diagnosis and treatment of critical conditions like cancer, stroke and heart disease. To learn more visit: https://ehealthtechnologies.com/products-services/image-exchange.
With Transfer-to-PACS, nearly 500 users in more than 20 HealtheConnections’ participating organizations now have just one place to go to locate, view and/or transfer critically-important external medical images from other providers. One click from the patient’s record replaces what might otherwise take several days or more, burden patients with chasing down imaging CDs from multiple locations, and waste vital clinical staff time exporting, importing and reconciling records from diverse locations –time that could be available for direct patient care. HealtheConnections participants are transferring more than 8,800 image studies per month, an increase of 600% since offering the service.
“HealtheConnections provides a unique image sharing capability, one that is only possible if it is part of a HIE or Clinical Information Network,” stated Gary Larson, Executive Vice President & General Manager of HIE Solutions for eHealth Technologies. “Only by leveraging the sophisticated community-wide master patient identifier system and patient consent protections such as those provided by HealtheConnections can these capabilities be provided with just one click.”
“The HealtheConnections’ Transfer-to-PACS option is our first source for outside images,” shares Jim Colone, Director of Ancillary Services at Syracuse Orthopedic Specialists (SOS). “Our providers don’t want to view images from multiple outside sources on their viewers. HealtheConnections allows us to pull those images into our PACS that the doctors are familiar with. This makes the viewing and manipulation of images more efficient. Transfer-to-PACS allows us to see prior exams and to transfer only those pertinent to the patient’s musculoskeletal issue as opposed to having to import an entire CD that may have non-orthopedic studies on it.”
eHealth Technologies will be sharing more information about their eHealth Connect Image Exchange product portfolio for HIEs at HIMSS18 in Las Vegas, NV, Meeting Place Room 46, Hall G. To schedule a time to learn more, click here: https://ehealthtechnologies.com/himss18
About eHealth Technologies
eHealth Technologies is the leading provider of image-enabled Health Information Exchange (HIE) and referral solutions, serving leading HIEs across the US and over half of the nation’s top 100 hospitals, including 17 of the top 20 U.S. News & World Report Honor Roll Hospitals for 2017-2018. eHealth Connect® Image Exchange enables HIE subscribers access to full diagnostic quality medical records in the context of the patient record. The company’s eHealth Connect® solutions enhance patient and physician satisfaction by streamlining care transitions and assuring physicians have the right information to care for their patients. Visit www.eHealthTechnologies.com. Follow us on Twitter, Facebook and LinkedIn.
HealtheConnections (pronounced “healthy connections”) delivers trusted and valued services, which support health care transformation and efficiency initiatives focused on achieving the triple aim of better care, better population health and lower health care costs. HealtheConnections provides health information exchange (HIE) services* and population health improvement support services for the 11 counties of the Central New York region. The name HealtheConnections represents our commitment to engage and collaborate with health care physicians, hospitals, public health, mental and behavior health and human services, and other health care providing entities, insurers, businesses and consumers to deliver regionally valued services and initiatives that support New York state’s health information exchange and population health improvement agendas. *HealtheConnections is accredited by NYS Department of Health as a qualified participant of the State Health Information Network of New York (SHIN-NY).
At HealtheConnections, we strive to offer healthcare providers with the connections they need to provide better patient care. By giving clinicians the tools they need in order to have easy access to their patient’s information, HealtheConnections helps bridge the gap between the patient, the healthcare organization, and the entire community.
One organization that fully utilizes the many opportunities HealtheConnections provides is Sullivan County Public Health. We spoke with Epidemiologist Haley Motola, MS to learn more about how Sullivan County Public Health benefits from our services.
Motola explained that the Health Department is comprised of a Certified Home Health Agency, an Epidemiology Department, the Early Intervention Program, Healthy Families of Sullivan, and Public Health Education and that they offer Public Health Nursing-visiting nursing, occupational therapy, physical therapy, childhood immunization clinics, adult immunization clinics, disease education and prevention promotion, rabies reporting, childhood lead poisoning prevention, and many other public services.
“The staff working within all of the Sullivan County Department of Public Health Programs help those who would otherwise have difficulty accessing care and are vital to our community health,” Motola said, adding that the overall goal of her department specifically is to prevent the spread of infectious agents and environmental concerns that harm human health and wellness.
How does HealtheConnections come into play within Motola’s department? “I use HealtheConnections every day to complete infectious disease investigations. I am able to access information such as illness onset, pre-existing conditions, notification of the patient of the diagnosis, symptoms, medication prescribed and provider contact information and more,” she said. She also indicated that HealtheConnections helps her organization locate information that can be difficult to obtain, such as insurance coverage and next-of-kin.
She also said that often, the patients they work with have provided a more thorough view of their disease progression to their provider or their local emergency department. They may not be able to recall all the pertinent details when Motola’s department investigates, which can negatively impact the investigation. “HealtheConnections has reduced the impact that recall bias has on important investigations by providing information from the patient at the time of the illness, instead of relying solely on recollection,” said Motola.
Time is frequently of the essence when it comes to disease investigation, and Motola is pleased that the services offered by HealtheConnections have cut down on that time. “I used to spend a great deal of time trying to find out information from providers on the phone. With HealtheConnections, I am able to spend more time talking to the patient during the investigation, with more lab information and diagnostic transcriptions. Having faster and more timely information has been the absolute most beneficial aspect of HealtheConnections within our department.”
How Sun River Health Uses HealtheConnections
HealtheConnections recently had the opportunity to work with Sun River Health, a Federally Qualified Health Center and one of the nation’s largest community health providers. Sun River Health was awarded a grant centered on creating a dashboard that would, of many things, help lower readmission rates and schedule follow-ups after an ED visit. One of the goals was to implement an alerting system in which secure files would be sent as an alert to their dashboard. HealtheConnections was able to assist by quickly setting up its daily digest alerting function through Sun River Health’s dashboard.
This is just one example of how organizations like yours can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is FREE.
If you are interested in learning more about HealtheConnections Alerts, or any other services we offer, email us at email@example.com
For a busy care manager, coordinating medical treatments, including administering assessments, developing care plans, and monitoring medication compliance to advocate for a patient’s health is no easy task.
Care managers serve as the main point of contact between the patient and practice and need to get in touch with various people to coordinate a patient’s care. But getting the right person on the phone or through email can be a challenge.
With HealtheConnections, care managers can view a patient’s medical summary, including provider notes, discharge information, medications, allergies, and more, all in one place.
No faxing. No calling. No waiting.
Care Managers leverage HealtheConnections’ services to:
“HealtheConnections is a huge part of follow-up. If there is a patient who is not in our hospital system, we can log into the myConnections portal, see why the patient was there, view provider notes, and receive discharge information all in one place. That way, we know what steps to take upon their discharge and assist the patient with any needed follow-up.”
-Care Manager Coordinator, St. Joseph’s Health
This is just one example of how your staff can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is at no cost.
If you are interested in learning more about HealtheConnections and the services we offer, email us at firstname.lastname@example.org