eHealth Technologies, HealtheConnections launch new service supporting image sharing for smaller practices
Rochester, N.Y., January 29, 2020 — eHealth Technologies, a leading imaging solutions provider for health information exchange (HIE), and HealtheConnections, the regional health information organization (RHIO) serving healthcare providers in 26 counties of New York state, are proud to announce a new development designed specifically for smaller practices to share and view diagnostic quality images.
Express Connect is a customized configuration of the eHealth Connect Image® Exchange platform that enables clinics, smaller hospitals and imaging services providers the opportunity to share imaging studies with patient care teams quickly and securely. The development makes it possible for small, local, and cloud-based PACS (Picture Archiving and Communications Systems) to participate in the HealtheConnections imaging network with a simple, secure integration for no additional cost.
eHealth Connect® Image Exchange allows care providers to share imaging studies for immediate community-wide access through their health information exchange (HIE) and has been built-in to HIE platforms—like HealtheConnections—across the country. Most of the larger hospitals in the region served by HealtheConnections have been benefiting from this highly automated platform for sharing medical images for years. Now these same capabilities are available for smaller practices to share images by way of Express Connect.Sharing medical imaging studies between providers has always been costly and time-consuming, particularly for smaller practices. Through the HIE, doctors and other medical staff are realizing the value of immediate access to images, alleviating a variety of inefficiencies that currently plague radiologic offices.
Smaller practices across the region can participate in the HealtheConnections image sharing network in a matter of days, because of this new offering. In sharp contrast with other image sharing solutions that are not integrated with HIEs, Express Connect makes it possible for radiology and cardiology images to be shared with other provider locations with virtually no effort. Patient matching, image identification and sharing happens behind the scenes, enabling staff at these facilities to focus their attention on caring for their patients.
HealtheConnections makes 200,000 additional imaging studies available every month through 35 sources, the largest in New York state. These are available either through a provider portal or pushed directly into a user’s local PACS. With a patient’s consent, an authorized provider can quickly and securely access and view diagnostic-quality images. This eliminates the need for discs, faxes, and excess phone calls to track down missing images – a huge opportunity to streamline operations.
“Image Exchange Services to community participants has been mostly from hospital and larger radiology service centers. By efficiently expanding to smaller radiology service centers, we are now able to provide more inclusive imaging information to all participants,” said Rob Hack, President and CEO of HealtheConnections. “Sharing this important imaging information to the communities we serve, at the point of care, introduces cost savings, efficiencies in the clinician’s workflow, and improvements in patient experience of care.”
eHealth Technologies created this brand-new system in response to the growing need across the country. HealtheConnections’ successful implementation is a solid foundation to introduce to other HIEs, develop future enhancements, and ultimately support improved patient care through robust HIE technology.
“eHealth Technologies is continually looking for new and advanced ways to support medical image-sharing, said Gary Larson, Executive Vice President, General Manager, HIE Solutions. “Express Connect is our latest innovation aimed at broadening the impact that HIEs have in terms of cost savings, enhanced patient experience, and ability for providers to quickly and efficiently develop treatment plans. This solution allows more sites to be connected with the HealtheConnections HIE community, increasing the overall impact the HIE has for patient care in the region.”
HealtheConnections is currently offering this service to all participating organizations. To learn more about HealtheConnections, please visit healtheconnections.org or email firstname.lastname@example.org.
HealtheConnections is a Qualified Entity (QE) of the Statewide Health Information Network of New York (SHIN-NY). HealtheConnections operates the health information exchange (HIE) for 26 counties of New York state, facilitates initiatives in alignment with state population health agendas, and develops value-based analytics solutions in support of value-based care structures. The health information exchange (HIE) connects 1,400 participating organizations, across 3,400 locations, supporting 10,000 doctors. Learn more by visiting healtheconnections.org.
About eHealth Technologies
eHealth Technologies is the leading provider of image-enabled Health Information Exchange (HIE) and medical record retrieval and organization services. With customers across the country, eHealth Technologies works with prominent HIEs throughout the US and top-ranked hospitals, including 16 of the 20 U.S. News & World Report Honor Roll Hospitals for 2018-2019. eHealth Connect® Image Exchange enables HIE subscribers access to full diagnostic quality medical records in the context of the patient record. The company’s eHealth Connect® solutions enhance patient and physician satisfaction by streamlining care transitions and assuring physicians have the right information to care for their patients. Visit www.eHealthTechnologies.com. Follow us on Twitter, Facebook and LinkedIn.
At HealtheConnections, we strive to offer healthcare providers with the connections they need to provide better patient care. By giving clinicians the tools they need in order to have easy access to their patient’s information, HealtheConnections helps bridge the gap between the patient, the healthcare organization, and the entire community.
One organization that fully utilizes the many opportunities HealtheConnections provides is Sullivan County Public Health. We spoke with Epidemiologist Haley Motola, MS to learn more about how Sullivan County Public Health benefits from our services.
Motola explained that the Health Department is comprised of a Certified Home Health Agency, an Epidemiology Department, the Early Intervention Program, Healthy Families of Sullivan, and Public Health Education and that they offer Public Health Nursing-visiting nursing, occupational therapy, physical therapy, childhood immunization clinics, adult immunization clinics, disease education and prevention promotion, rabies reporting, childhood lead poisoning prevention, and many other public services.
“The staff working within all of the Sullivan County Department of Public Health Programs help those who would otherwise have difficulty accessing care and are vital to our community health,” Motola said, adding that the overall goal of her department specifically is to prevent the spread of infectious agents and environmental concerns that harm human health and wellness.
How does HealtheConnections come into play within Motola’s department? “I use HealtheConnections every day to complete infectious disease investigations. I am able to access information such as illness onset, pre-existing conditions, notification of the patient of the diagnosis, symptoms, medication prescribed and provider contact information and more,” she said. She also indicated that HealtheConnections helps her organization locate information that can be difficult to obtain, such as insurance coverage and next-of-kin.
She also said that often, the patients they work with have provided a more thorough view of their disease progression to their provider or their local emergency department. They may not be able to recall all the pertinent details when Motola’s department investigates, which can negatively impact the investigation. “HealtheConnections has reduced the impact that recall bias has on important investigations by providing information from the patient at the time of the illness, instead of relying solely on recollection,” said Motola.
Time is frequently of the essence when it comes to disease investigation, and Motola is pleased that the services offered by HealtheConnections have cut down on that time. “I used to spend a great deal of time trying to find out information from providers on the phone. With HealtheConnections, I am able to spend more time talking to the patient during the investigation, with more lab information and diagnostic transcriptions. Having faster and more timely information has been the absolute most beneficial aspect of HealtheConnections within our department.”
How Sun River Health Uses HealtheConnections
HealtheConnections recently had the opportunity to work with Sun River Health, a Federally Qualified Health Center and one of the nation’s largest community health providers. Sun River Health was awarded a grant centered on creating a dashboard that would, of many things, help lower readmission rates and schedule follow-ups after an ED visit. One of the goals was to implement an alerting system in which secure files would be sent as an alert to their dashboard. HealtheConnections was able to assist by quickly setting up its daily digest alerting function through Sun River Health’s dashboard.
This is just one example of how organizations like yours can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is FREE.
If you are interested in learning more about HealtheConnections Alerts, or any other services we offer, email us at email@example.com
For a busy care manager, coordinating medical treatments, including administering assessments, developing care plans, and monitoring medication compliance to advocate for a patient’s health is no easy task.
Care managers serve as the main point of contact between the patient and practice and need to get in touch with various people to coordinate a patient’s care. But getting the right person on the phone or through email can be a challenge.
With HealtheConnections, care managers can view a patient’s medical summary, including provider notes, discharge information, medications, allergies, and more, all in one place.
No faxing. No calling. No waiting.
Care Managers leverage HealtheConnections’ services to:
“HealtheConnections is a huge part of follow-up. If there is a patient who is not in our hospital system, we can log into the myConnections portal, see why the patient was there, view provider notes, and receive discharge information all in one place. That way, we know what steps to take upon their discharge and assist the patient with any needed follow-up.”
-Care Manager Coordinator, St. Joseph’s Health
This is just one example of how your staff can use HealtheConnections and the health information exchange to improve care.
Like all of our core HIE services, it is at no cost.
If you are interested in learning more about HealtheConnections and the services we offer, email us at firstname.lastname@example.org