Relationships, Relationships, Relationships: How HealtheConnections Delivers Value Through Partnerships

January 20, 2021

Throughout the past decade of delivering HIE services, HealtheConnections’ customer engagement strategy has relied on one simple concept: Building relationships. The holy grail of healthcare delivery – the Quadruple Aim – focuses on better outcomes and care, improved patient experience, improved clinical experience with lower costs, which is enabled through the right information, at the…

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For Improved Patient Care, It’s All About the Data

December 7, 2020

The value of community-wide data for point of care, patient population health and quality programs Rob Hack and Don Lee The healthcare industry has been clamoring for accessible, high-quality data and effective interoperability since the dawn of Meaningful Use. With access to comprehensive, community-wide collections of patient information, a clinician can better address the needs…

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HealtheConnections Achieves NCQA Data Aggregator Validation Status

November 7, 2020

HealtheConnections is among the first in the nation to complete pilot program; Driving efficiencies for providers and health plans for HEDIS® reporting. HealtheConnections announces that it has completed the NCQA Data Aggregator Validation (DAV) Program Pilot and achieved validation status. The company is among the first approved data aggregators in the country, collaborating with NCQA…

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Office of Mental Health to Leverage HealtheConnections as Hub for Statewide Data Sharing

October 30, 2020

HealtheConnections and the Office of Mental Health (OMH) are in the process of completing a connection that will pass patient health information from 13 state-operated psychiatric centers (SOPCs) in upstate New York into 4 regional health information organizations (RHIOs): HealtheConnections, HEALTHeLINK, Rochester RHIO, and Hixny. As a qualified entity (QE) of the Statewide Health Information…

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HealtheConnections HIE Portal Replaces Physician Portal for Leading Care Organization in Hudson Valley & Connecticut

September 15, 2020

HealtheConnections delivers health information exchange (HIE) services and connectivity to 108 new care organizations and 700 physicians HealtheConnections has partnered with Nuvance Health, a leader in healthcare in the Hudson Valley region of New York state and eastern Connecticut, to sunset its physician portal and replace it with the health information exchange (HIE) portal through…

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HealtheConnections Supports Local Health Departments to Track, Mitigate Local COVID-19 Impact

July 23, 2020

Throughout the COVID-19 pandemic, local health departments (LHDs) have led county public health responses and supported our most vulnerable populations. These departments and staff are tasked with contact tracing, analyzing trends, and supplying information and resources to community members. With more than 1,400 participating organizations covering 42% of the patient population of New York state,…

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Letter from the CEO: Adapting to the “New Normal”

May 19, 2020

As the world adapts to a “new normal” with COVID-19, HealtheConnections is taking proactive steps to implement a virtual operating strategy to deliver valued customer engagement services that will enable safer and effective customer interaction and engagement with its 1,400 healthcare, public health, and community-based health organizations. With social distancing measures in place and sanitization…

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COVID-19 Pandemic: How Health Information Exchange is Bridging the Gap for Healthcare Organizations

April 17, 2020

During this time of crisis, it’s more important than ever that healthcare systems have actionable data that’s available when and where they need it. As a regional health improvement organization (RHIO), we at HealtheConnections understand how impactful information can be. We have the data and services required by public health and healthcare organizations to assist…

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COVID-19 Update: A Letter from the President

March 19, 2020

To participants, partners, and patients – During times like these, filled with uncertainty, we are all faced with difficult changes and choices. In the coming weeks, we all must do our part as members of our communities to make the right choices in supporting our families, friends, and neighbors as we weather this storm together.…

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Expanding Image Exchange in New York State: Introducing Express Connect

January 29, 2020

eHealth Technologies, HealtheConnections launch new service supporting image sharing for smaller practices Rochester, N.Y., January 29, 2020 — eHealth Technologies, a leading imaging solutions provider for health information exchange (HIE), and HealtheConnections, the regional health information organization (RHIO) serving healthcare providers in 26 counties of New York state, are proud to announce a new development…

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