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Diagnostics Centers

Laboratories and radiology centers send data to the HIE, while also utilizing HealtheConnections’ services to view data from other imaging facilities for comparison studies. HealtheConnections has connected centers that are part of hospital systems as well as independent diagnostic facilities. This information allows for authorized users to have real-time access to reports and diagnostic quality images.


Use Case:

Mary Garcia a 75 year old female retired Air Force Veteran who lives at home with her husband who calls 911 when Mary falls in the kitchen. Upon arrival of Emergency Services, Mary is evaluated and transported to the local hospital for a suspected femur fracture. Upon arrival at the Emergency Department, Mary is triaged by the nursing staff where she answers questions pertaining to her medical history but is unsure of all of her current medications. She is then sent to the radiology department where an x-ray shows a mid-shaft femur fracture that will require surgery as well as indications of a prior hip transplant.  Mary is transferred up to the orthopedic floor to prepare for surgery. Following her surgery she is transferred to a long term care facility for rehabilitation care.

How HealtheConnections Services Can Help:

Using Patient Lookup, both the EMS providers as well as the Emergency Department staff were able to have a more complete picture of Mary’s health history ensuring that they did not give any medications that contraindicated her current prescriptions. The radiologist, upon reviewing the x-ray, notes a prior hip transplant and is able to look into the HIE to see the images from Mary’s surgery last year at the VA via HealtheConnections’ VA Gateway interface. He is then able to share this via Direct Mail with the attending orthopedist with his findings for recommended treatment and follow-up care. During pre-surgery evaluation, the anesthesiologist is able to review Mary’s allergies and notes an allergy that requires a change to the anesthetic to use. Following surgery, as Mary recovers, her care coordinator is able to send Mary’s transfer and discharge paperwork over to the rehabilitation facility as well as to her primary care provider via Direct Mail prior to her transfer to the rehabilitation facility.


For these types of healthcare providers, the HealtheConnections features most often used by others in this field are:

Patient Lookup
  • Healthcare providers can view comprehensive electronic patient records that display medical history, laboratory results and radiology reports and tests
Direct Mail
  • Providers and technicians can discuss protected health information with users in other connected facilities, making it easy to send and receive test results
Query-Based Exchange
  • Healthcare providers can access state and federal systems and other external partners to view patient data